At Glisten Glow Aesthetics, we value and respect your privacy. Our commitment to your confidentiality and trust is our top priority. This Privacy and Client Information Policy outlines how we collect, use, store, and protect your personal information. By visiting our website or utilizing our services, you agree to the practices described in this policy.

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1. Information We Collect

When you interact with us, we may collect the following types of personal information:

• Personal Identification Information: Name, address, phone number, email address.

• Health Information: Information regarding your skin type, medical history, allergies, or any conditions that may affect your treatment.

• Payment Information: Credit card details or payment method data, processed through secure payment systems.

• Service Preferences: Your treatment history, preferences, and any feedback you provide.
   

2. How We Use Your Information

Your personal and health information is collected for the following purposes:

• To schedule and confirm your appointments

• To provide personalized skincare treatments and services

• To manage and process payments

• To communicate with you regarding our services, promotions, and updates

• To improve our services based on your feedback and preferences

• To comply with legal requirements and maintain accurate client records
   

3. How We Protect Your Information

We take the security of your personal information very seriously. We use industry-standard security protocols to protect your data from unauthorized access, use, or disclosure. This includes encryption of sensitive data and secure servers to store your information.

• We limit access to client information to authorized personnel only.

• All payment processing is handled through secure third-party services, and we do not store your credit card information on our systems.

• We regularly review and update our security measures to ensure your information remains protected.
   

4. Sharing Your Information

We will never share, sell, or rent your personal information to third parties for marketing purposes. However, your information may be shared under the following circumstances:

• Service Providers: We may share necessary information with trusted third-party providers who assist us in delivering services (such as payment processors or email marketing providers), but these providers are obligated to keep your information confidential and only use it for the services they are contracted to perform.

• Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or respond to subpoenas, court orders, or legal processes.

• Consent: With your explicit consent, we may share specific information with other parties.
   

5. Client Rights and Control Over Information

You have the right to:

• Access your personal and health information we store about you.

• Update or correct any inaccurate information.

• Request deletion of your personal data (subject to applicable legal or business retention requirements).

• Opt-out of promotional emails or communications by clicking the "unsubscribe" link in any email we send or by contacting us directly.
   

Please contact us if you wish to exercise any of these rights, and we will respond promptly in accordance with applicable laws.
 

6. Retention of Information

We retain your personal and health information only for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our policies. After this period, your information will be securely disposed of or anonymized.
 

7. Cookies and Tracking Technology

Our website may use cookies and other tracking technologies to enhance your user experience, analyze trends, track website activity, and provide tailored content and advertisements. These technologies help us understand how visitors interact with our site, but they do not collect personally identifiable information unless you choose to provide it.
 

8. Third-Party Websites

Our website may contain links to third-party sites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any site you visit.
 

9. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have inadvertently collected information from a child, we will delete it immediately. If you are under 18, please do not provide us with any personal information. Individual seeking services under the age of 18 MUST be accompanied by a parent or legal guardian. 
 

10. Changes to This Policy

Glisten Glow Aesthetics reserves the right to update or modify this Privacy and Client Information Policy at any time. Any changes will be reflected on this page, and the updated policy will be effective as of the date of posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Client Information Policy or how we handle your personal information, please don’t hesitate to contact us:
 

Glisten Glow Aesthetics
431-866-9505
contact@gglowaesthetics.care

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Thank you for trusting us with your beauty and skincare needs. We are committed to providing you with exceptional service while safeguarding your privacy.

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Updated: November 01, 2024